Standard Double or Twin Room
- Shower
- Air conditioning
Hotel · Mumbai · Maharashtra
Hotel New Bengal
A 3-star stay in the heart of Mumbai, steps from Crawford Market and a short walk from key landmarks.
- Free internet access
- 24-hour reception
- On-site restaurant
5.4
Needs improvement
238 reviews
Booking.com 5.4 · 238 reviews
About
Hotel New Bengal
Hotel New Bengal sits on Dr. D. N. Road, close to Crawford Market and an 11-minute walk from Mahatma Jyotiba Phule Mandai. The 3-star property offers a terrace, a restaurant, and a 24-hour reception, with multilingual staff ready to assist.
Rooms range from Standard Double or Twin to Deluxe Executive, each with air conditioning and a shower. The hotel provides practical amenities like laundry, car hire, currency exchange, and an ATM/cash machine on site.
- Non-smoking property
- Free internet access
- 24-hour reception
- Wheelchair access
- Currency exchange
- ATM/Cash machine
In brief
What works, what to weigh
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Strengths
4 reasons to book- Central location near Crawford Market — Guests repeatedly highlight the convenient position, close to Crawford Market, Mumbai CST station, and Mahatma Jyotiba Phule Mandai.
- Friendly and attentive staff — Several reviews praise the accommodating and multilingual service, from check-in to practical help.
- Comfortable, well-kept rooms — Guests note newly remodelled rooms with private bathrooms, some with views, and overall cleanliness.
- On-site dining and practical amenities — The hotel has a restaurant and offers laundry, car hire, currency exchange, and an ATM on the property.
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Worth weighing
4 to weigh- Internet connection is paid and poor — Wi-Fi is not free and several guests found the connection very bad, recommending a nearby internet café instead.
- Mixed guest satisfaction — While many appreciate the location and service, one review strongly criticizes the hotel, suggesting inconsistency.
- Check-in window closes at 23:30 — Late arrivals may miss check-in, which runs from 12:00 to 23:30, a consideration for overnight flights.
- No pets allowed — Travellers with pets will need to look elsewhere.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Executive
- Shower
- Air conditioning
Deluxe Double or Twin Room
- Shower
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Food & Drink
- Restaurant
- Mini-bar
- Refrigerator
Internet & Entertainment
- Free internet access
- Flat-screen TV
- Cable/Satellite television
- AM/FM alarm clock
Services
- 24-hour reception
- Room service
- Laundry
- Car hire
- Currency exchange
- ATM/Cash machine
- Baggage storage
Accessibility & Comfort
- Wheelchair access
- Non-smoking property
- In-room safe
- Sitting area
- Free toiletries
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 5.4/10 from 238 reviews
Booking.com · 5.4 · 238 reviews
5.4Verified guest“The location is convenient for exploring nearby areas.”
5.4Verified guest“Newly remodelled and well-appointed rooms with private bathroom, green views, kitchen, and outstanding service – just as we expected.”
5.4Verified guest“It suited my needs for the time I spent in Mumbai.”
5.4Verified guest“The staff were really friendly and accommodating. The internet connection is very bad and you have to pay, but there's an internet café right next door that is extremely cheap with a good connection and printer. Also, it's right by Crawford Market, which is fun, and only a 45-minute walk through the Fort Area down to Colaba – a nice walk, and Mumbai feels very safe at night.”
5.4Verified guest“Hotel New Bengal has a good location. Breakfast is decent and provides a good start to the day. Some rooms are quite nice after upgrading, definitely worth it for a better experience.”
5.4Verified guest“Nice location, nice view, nice breakfast, clean room.”
04 — Location
Getting around Mumbai
The property sits in Mumbai.
Crawford Market: A historic market right next to the hotel, where guests can browse fresh produce, spices, and local goods.
Mahatma Jyotiba Phule Mandai: About an 11-minute walk away, this is another notable shopping venue for local finds.
Mumbai CST Station: A short walk from the hotel, providing easy rail connections across the city and beyond.
Fort Area and Colaba: A pleasant 45-minute walk through the Fort area down to Colaba, popular with guests for exploring on foot.
'B' Shalimar Estates, (Sitaram Bldg.) Dr. D. N. Road, Near Crawford Market., Mumbai, Maharashtra, 400001, India
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 12:00-23:30
- Check-out
- By 10:00-11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 23 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 12:00 to 23:30, and check-out is from 10:00 to 11:00.
Are pets allowed at the hotel?
No, pets are not allowed at Hotel New Bengal.
Is Wi-Fi included?
The hotel has internet access, but it is not free – guests have noted it must be paid for and can be unreliable, with a cheap internet café nearby.
Does the hotel have a restaurant?
Yes, the hotel has a restaurant on site.
What are the room types available?
Rooms include Standard Double or Twin, Deluxe Executive, and Deluxe Double or Twin, each with air conditioning and a shower.
Is there parking available?
The property does not list parking among its amenities. Car hire is available, but no on-site parking is specified.
The bottom line
A practical, well-located base for exploring central Mumbai, with friendly staff and decent rooms – best for travellers who prioritise location over high-speed internet.
5.4The trade-off: location and service vs. paid, slow Wi-Fi.
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